How an AI Employee connects with Inmovilla

What Inmovilla is

Inmovilla is one of the most established real estate CRMs in Spain. It manages the property portfolio, client inquiries, portal publishing, biometric signing and the agency's website. It's a solid system, and the agencies that use it know it inside out: the right question isn't whether to replace it, but what can be built on top of it.

WHAT IT EXPOSES

Three ways to connect

Inmovilla offers three ways to connect with external systems. The first is an official REST API, documented and accessible with the agency's own token, working in real time: it's the good path, and the one we use whenever it's available. The second is an XML file regenerated every night, enough when immediacy isn't required and a perfect fallback. The third is an iframe to embed the search widget on a website, which doesn't add anything for our case.

API access is requested from Inmovilla by the agency itself, and the token is shared only with the provider building the integration. We always work with the client's own credentials, never with credentials shared across projects.

AUTOMATION

What can be automated on top

With the connection in place, the AI Employee reads the property portfolio and contacts, and writes back every new lead along with its qualification and all the activity it generates. It can create appointments directly in the right agent's calendar, distribute each interested party among several agents by property zone, send a property's dossier over WhatsApp the moment someone asks for it, and flag a lead when it's gone too long without anyone following up.

Everything that happens in those conversations is recorded in the company's own system, independent of whichever device each person happens to be using.

They coexist without friction

It's worth saying clearly: Inmovilla has its own AI features, including a WhatsApp lead qualifier and an assistant that queries CRM information. These are tools that help the team inside the program and cover part of the initial qualification.

What's described here is different in nature: an employee that works on its own, by voice, distributing leads across agents and remembering every conversation. They coexist without stepping on each other, and on a first call we say honestly if any piece is redundant.

PLAN B

And if there's no API

If API access weren't available, the integration is resolved with the daily XML that Inmovilla itself generates. You lose immediacy in the portfolio, not capability. And if some specific process had no technical path at all, there's a third route we explain in the no-API portals page.

AN ORDINARY DAY

Eleven at night, nine in the morning

It's eleven at night and someone writes in, interested in a flat they saw listed. The AI Employee replies in seconds, asks about area, budget and whether financing is needed, and checks the portfolio for other matching properties. Before signing off, it books the viewing for the following afternoon.

At nine in the morning, the agent for that area opens their calendar and the viewing is already there, with a summary of the conversation and the three properties that caught interest. They haven't had to do anything. And in the CRM, everything is on record, from the very first message.

WHAT WE KEEP AND WHAT WE ADD

Nothing gets replaced. It gets completed.