Supplier portals without an API: how they get automated anyway
Logging in every week to download the same thing from five different sites isn't a small problem. It's half a person's job.
The silent bottleneck
Almost every sector has its portals. Suppliers, institutions, insurers, government bodies. Sites you have to log into with a username and password to check statuses, download updated listings or submit documentation.
Nobody counts them as a problem because they've always been there, but if you add up the hours over a week, they usually amount to half a person's working day. And they're the boring hours: searching, downloading, renaming, uploading somewhere else.
How it gets solved
A Kognitivo Agent does that legwork. It logs into each portal, navigates to where it needs to go, looks up what it's been asked to, downloads whatever's needed and leaves the information organized and available in the company's own system.
The interesting part is that it learns. The first time it solves a portal, it saves the procedure that worked. The next time it's faster and fails less. Over time, each portal turns into a reliable process instead of an adventure.
What counts as a provider
The unit of measure is simple: a provider is a portal the agent logs into and extracts information from, for a specific purpose. The base package covers five. From the sixth onward it's quoted based on what each portal requires, because not all of them are equally accessible.
SUPERVISED MODE
It prepares, it never closes anything out
The agent prepares, it never closes anything out. If the process involves sending something, submitting documentation or confirming an action, it stops and asks for sign-off. A person reviews and approves. That boundary is deliberate and it doesn't move.
When a portal asks for two-factor verification or a security code, the agent requests it by message from the person responsible and waits. No shortcuts, no credentials stored where they shouldn't be.
Where it lives
On dedicated infrastructure, not on anyone's computer. That means it keeps working even when the office is closed, its memory of procedures doesn't depend on a laptop staying on, and access credentials live where they should.
AN ORDINARY DAY
Monday already done before nine
It's Monday, seven in the morning. The agent has already logged into all five portals, downloaded whatever was published over the weekend, spotted two files that changed status, and left everything loaded and organized.
When the team arrives at nine, Monday morning's work is already done.
WHAT WE KEEP AND WHAT WE ADD
The portal is still the provider's. Logging in isn't your job anymore.
Still the provider's
The portal, its credentials, its format and its access terms. We don't touch or change anything about how it works on the outside.
What we add
Someone who logs in, checks and downloads without anyone having to remember, who learns each portal and gets faster every time, and who stops and asks for human sign-off the moment something needs sending or confirming.
How many portals do you log into every week?
In a discovery call we count how many portals you have and which package fits.
Sam Laniakea
Using a different system? Tell us and we'll tell you on a call if it's possible.